Terms of service
Last updated: April 2026
1. OVERVIEW
This website is operated by YVIA, based in Montreal, Canada. By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service.
If you do not agree to all the terms, you may not access the website or use our services.
2. ONLINE STORE TERMS
You must be at least the age of majority in your jurisdiction to use this site.
You agree not to use our products for any illegal or unauthorized purpose.
3. PRODUCTS & SERVICES
We offer products including matcha collagen and slimming tea.
We reserve the right to:
modify or discontinue products at any time
limit sales to any person, region, or jurisdiction
All product descriptions and pricing are subject to change without notice.
4. ACCURACY OF INFORMATION
We are not responsible if information on this site is not accurate, complete, or current.
Content is provided for general information only.
5. ORDERS & BILLING
We reserve the right to refuse or cancel any order.
You agree to provide accurate and complete purchase and account information.
6. SHIPPING & DELIVERY
Shipping times are estimates and not guaranteed.
YVIA is not responsible for delays caused by carriers or external factors.
Risk of loss passes to the customer once the order is shipped.
7. RETURNS & REFUNDS
Returns and refunds are governed by our Refund Policy.
By purchasing from us, you agree to those terms.
8. PRODUCT DISCLAIMER
Our products are intended for general wellness purposes only.
They are not intended to diagnose, treat, cure, or prevent any disease.
Results may vary from person to person.
You should consult a healthcare professional before using any supplement, especially if you are pregnant, nursing, or have a medical condition.
9. INTELLECTUAL PROPERTY
All content on this site is the property of YVIA.
Unauthorized use is strictly prohibited.
10. LIMITATION OF LIABILITY
YVIA shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our products or website.
Use of our products is at your own risk.
11. THIRD-PARTY SERVICES
We may use third-party services such as Shopify, payment providers, and marketing platforms.
We are not responsible for their practices.
12. INDEMNIFICATION
You agree to indemnify and hold YVIA harmless from any claim arising from your use of our services or violation of these Terms.
13. TERMINATION
We reserve the right to terminate or suspend access to our services at any time.
14. GOVERNING LAW
These Terms are governed by the laws of Quebec and Canada.
15. CHANGES TO TERMS
We may update these Terms at any time. Continued use of the site constitutes acceptance of the changes.
16. CONTACT
For any questions:
π§ yviapro@yvia.ca
π Montreal, Canada